Google Account Needs Reconnect

If exports to Google Sheets or BigQuery fail with a reconnect error, or your Google integration shows Needs Reconnect, Google has stopped accepting the saved sign-in for that account. This is usually not a Sheets or BigQuery setup problem in SyncRange.

What is happening

SyncRange keeps a secure connection to your Google account so scheduled exports can run without you signing in each time. Google can invalidate that connection and require you to sign in again. When that happens, SyncRange marks the account as needing reconnect and exports to Google Sheets or BigQuery will fail until you reconnect.

Reconnecting in SyncRange fixes the issue until Google asks again. Some organizations see this regularly because of Google Workspace security policies, not because of a misconfigured export or destination.

How to fix it in SyncRange

  1. Open Apps and go to your Google integration dashboard.
  2. Click Reconnect Account and complete the Google sign-in flow.
  3. Retry the export or wait for the next scheduled run.

See Connecting Your Google Account if you need step-by-step connection instructions.

If you use Google Workspace

Workspace admins can enforce session length, reauthentication, or restrictions on third-party apps that access Google Cloud and BigQuery. Those policies can cause SyncRange to need reconnect more often than personal Google accounts.

Ask your Google Workspace admin to review:

  • Admin console → Security — session length and reauthentication settings that force frequent re-login.
  • Third-party app access — policies that restrict OAuth apps with Google Cloud, BigQuery, Drive, or Sheets access.
  • Context-aware access — rules that require step-up authentication for cloud or API access.

For admins

Allowing SyncRange as a trusted OAuth application (or relaxing overly strict session policies for users who run automated exports) reduces repeated reconnect prompts without weakening security for the whole organization.

Personal Google accounts

If this is not a Google Workspace account, reconnecting should restore exports. Occasional reconnects can still happen when Google rotates tokens or you change account security settings (password change, revoked app access, and similar events).

If reconnect keeps failing or the error returns very frequently on a personal account, contact us at [email protected] and include the export log message and the Google account type (personal vs Workspace).

Sheets and BigQuery

The same reconnect requirement applies whether your destination is Google Sheets or BigQuery. A BigQuery permission or dataset error is different from this reconnect flow — if the message mentions reconnect or expired Google access, start with reconnecting the Google account rather than changing BigQuery project settings.

Related Documentation

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